Vending 3.0: Automate Marketing, Online & Offline sales

HappyIce is proud to be the first to define Vending 3.0 with ConnectVend, setting a new standard on how a vending machine can help business owners connect with Customers.

ConnectVend transforms vending to act merely as offline sale point, ConnectVend elevates vending to next level with advanced API connectivity with various online platforms and systems, enabling Autofulfillment in handling online and offline orders. This fully integrated, automated solution redefines how businesses engage with their customers.

This revolutionary vending machine empowers business owners with complete control over the omni-channel sales & marketing, boosting sales and streamlining operations, making it a game-changer in the industry.

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It is now, Vending 3.0

In the pre-vending era, product sales were labor-intensive, relying heavily on manpower for sales transactions, cash collection and inventory management. Sales locations were confined to retail areas with limited operating hours.

The introduction of vending machines during Vending 1.0 successfully automated product sales and cash collection, primarily for beverages and snacks, marking a significant shift toward 24/7 self-service retail channel.

Vending 2.0 introduced smart vending machines powered by the Internet-of-Things (IoT), enabling remote-monitoring and inventory management, enhance customer user experience and accept cashless payment. The product range expanded to include more diverse and premium items like ice cream and bento meals. However, Vending 2.0 remained primarily a 24/7 self-service retail model.

Vending 3.0 with ConnectVend redefines the industry by going beyond traditional self-service retail. Through advanced integrations with various platforms and Autofulfillment capabilities, each ConnectVend machine functions as a brand's exclusive store, enabling effective marketing and automating the management of product redemption and online and offline sales. ConnectVend's Autofulfillment feature empowers online platforms to expand their decentralized marts, achieving lower CAPEX, automating order handling, and reducing the distance to customers, revolutionizing how businesses operate.

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ConnectVend, benefits:

  1. Exclusive Store: Each ConnectVend machine acts as an exclusive store dedicated to your products, enhancing brand presence and customer loyalty.
  2. Autofulfillment & 24/7 Operation: Fully automated order handling, from inventory management to order acceptance and product dispensing, operates round-the-clock without the need for manual intervention.
  3. API Integration with Online Platforms: Seamlessly connects with various online platforms, expanding your reach to a broader audience and targeting diverse customer groups.
  4. Marketing & Membership: Automates the collection and redemption of points, offering customers convenient, personalized experiences and enhancing engagement.
  5. Seamless Integration with Quick-Commerce Platforms: Enables instant delivery services and 24/7 access, providing customers with quick and convenient shopping experiences anytime, anywhere.


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Autofulfillment & Decentralized mart

We understand the high costs and operational challenges associated with managing orders on Quick-Commerce platforms.

ConnectVend, equipped with Autofulfillment, is expertly designed for 24/7 decentralized marts. It is particularly suitable for premium, temperature-sensitive, and high-turnover products such as ice cream, milk, yogurt, seafood, chocolate, vitamin supplement etc .

Autofulfillment streamlines inventory management, order acceptance, and product dispensing, all while maintaining low CAPEX and operating costs. It minimizes delivery distances and expenses, enhancing overall efficiency and customer satisfaction.

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Effortlessly expand business with instant delivery capability

ConnectVend works seamlessly with GRAB apps, covering most South-East Asia countries, and is also ready to integrate with other apps, enhancing flexibility and reach

Powered by its Autofulfillment feature, ConnectVend fully automates order handling—from inventory control and order acceptance to dispensing goods—providing an efficient, hands-free solution for businesses and enhancing customer convenience.

We are the first of our kind to automate businesses with Online-to-Offline capabilities, unlocking a remarkable growth rate of 30% to 50%.

ConnectVend seamlessly integrates with Quick-Commerce servers, providing live inventory updates and allowing customers to browse and place orders online effortlessly. They can choose the flexibility of self-collection or opt for rider delivery to receive their order within just 15 minutes.

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Frozen food becomes easily accessible with ConnectVend

Frozen food is undeniably the future, preserve food's nutrition and extended shelf life. However, challenges like limited access, high costs, and exclusion from online ordering have hindered its widespread adoption.

Our revolutionary technology is poised to transform how frozen treats reach consumers.

ConnectVend is designed for both frozen (-25°C) and chilled (2°C) products. It boasts 80% lower energy consumption and features patented technology that ensures frozen food and ice cream remains safe for up to 12 hours in the event of a power outage.

ConnectVend makes frozen food easily accessible, achieving the goals of:

  • Business Growth: Driving expansion and increased revenue.
  • Consumer Convenience: Offering easy access to frozen food.
  • Climate Sustainability: Supporting eco-friendly practices
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Operate ConnectVend is easy

Operating ice cream vending machine can be challenging due to the delicate nature of ice cream: melt after 15 minutes out from freezer!

Our proprietary technology and robust remote monitoring system enable operators to effectively operate the vending machine with minimum effort and cost.

1 staff (with a van, no need cold truck), can easily cover 100-150 machines within a city.